Privacy Policy

Introduction

At DuLad’s Design, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information when you interact with our website, submit forms, contact us, or use our services.

Personal Information

Personal information may include:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Project details
  • Address or location information

Non-Personal Information

We may also collect non-personal data such as:

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Website usage statistics
  • Cookies and analytics data

How We Use Your Information

The information collected may be used to:

  • Respond to inquiries and consultation requests
  • Provide interior design and renovation services
  • Improve website performance and user experience
  • Communicate updates, offers, or service information
  • Process customer requests efficiently
  • Maintain security and prevent unauthorized access

We only collect information necessary to provide better services and customer support.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience and analyze website traffic.

Cookies help us:

  • Understand visitor behavior
  • Improve website functionality
  • Remember user preferences
  • Enhance website performance

You can choose to disable cookies through your browser settings. However, some website features may not function properly.

Data Protection & Security

DuLad’s Design takes appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
While we follow industry-standard practices to safeguard data, no online transmission or storage system can be guaranteed to be completely secure.

Third-Party Services

We may use trusted third-party tools or services for analytics, marketing, communication, or website functionality.
These third-party providers may collect limited information as required to perform their services. We recommend reviewing their individual privacy policies for additional details.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared when:

  • Required by law
  • Necessary to provide requested services
  • Working with trusted service providers under confidentiality obligations

External Links

Our website may contain links to third-party websites for additional information or resources. DuLad’s Design is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data
  • Withdraw consent for communications
  • Request information about stored data

To exercise any of these rights, please contact us directly.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

DuLad’s Design may update this Privacy Policy periodically to reflect changes in services, legal requirements, or business practices.
Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website contact form or customer support channels.

DuLad’s Design
Canada
Website: https://dulad.thegenesisheights.com